Shipping policy

Last Updated: September 9, 2026

At Rovyak, we want every order to arrive quickly and predictably, so here's exactly how our shipping works.

Where We Ship: We currently ship to addresses within the United States.

Order Cutoff: Orders placed before our daily cutoff are processed the same business day; orders placed after are processed the next business day.

Handling Time: 1–2 business days (Monday–Friday) to pick, pack, and prepare your order after it's placed.

Transit Time: 6–8 business days once your order leaves our facility.

Estimated Total Delivery: 7–10 business days from order placement to arrival. These are estimates, not guarantees, and can shift slightly due to carrier or regional conditions.

Carriers We Use: We ship with USPS, UPS, and FedEx, choosing whichever offers the most reliable route for your address.

Shipping Cost: Every order within the United States ships free, with no minimum purchase required.

Delivery Problems: If your package is delayed, lost, or arrives damaged, contact us right away and we'll work with the carrier to sort it out.

Order Tracking: A tracking number is emailed to you as soon as your order ships. You can also check its status anytime on our Order Tracking Page.

Policy Updates: We may revise this Shipping Policy from time to time; the Last Updated date above will reflect the most recent change. Continuing to use our site after an update means you accept the revised policy.

CONTACT US
Store Address: 10225 Camarena Ave, Montclair, California 91763, United States
Store Email: rovyakllc@gmail.com
Store Phone: +19099147119
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)
We do our best to reply to your e-mail within 1–2 business days.